Refund Policy

At GJC HOLIDAYS, we strive to provide you with exceptional travel experiences. We understand that plans can change, and we aim to handle cancellations and refunds fairly and transparently.

Please read the following policy carefully to understand your rights and responsibilities.

1. General Refund Terms

• Refunds are applicable only to bookings made directly with GJC HOLIDAYS or through our authorized agents.

• All refund requests must be submitted in writing via email to [Insert Email Address] and must include your booking reference number.

• Refunds, if applicable, will be processed to the original method of payment within 14–21 business days after approval.

2. Cancellation by the Customer

If you need to cancel your booking, the following cancellation charges apply unless otherwise stated in your itinerary:

• Processing Fees: A minimum administrative fee of ?500 (or equivalent in foreign currency) may be deducted from all refunds.

• Some components such as flights, visa fees, and non-refundable hotel bookings may not be eligible for any refund.

3. Cancellation by GJC HOLIDAYS

• If GJC HOLIDAYS cancels a trip due to operational issues, natural calamities, government restrictions, or insufficient bookings, customers will be offered:

  • A full refund, or

  • The option to reschedule or transfer the booking to a future date at no extra charge.

4. No-Show Policy

• No refunds will be given if the traveler fails to show up on the departure day or misses flights or transport due to personal delays.

5. Partially Used Services

• No refund is applicable for partially used services or if the traveler chooses to discontinue the trip after it has started.

6. Special/Non-Refundable Packages

Some promotional or discounted packages may be marked as "Non-Refundable". These bookings are non-changeable, non-transferable, and non-refundable once confirmed.

7. Force Majeure

In case of events beyond our control (natural disasters, political unrest, pandemics, etc.), refunds will be assessed based on the situation and supplier policies. GJC HOLIDAYS will make all reasonable efforts to recover funds on your behalf but cannot guarantee full refunds.

8. Refund Process

• Submit your request via email with all relevant booking details.

• Our team will review your request and respond within 3–5 business days.

• Approved refunds will be initiated within 14–21 business days to your original payment method.

9. Contact Information

For any refund-related queries, please contact us at:

GJC HOLIDAYS
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Website: [Insert Website URL]